A good hotel CRM can get prospects to think about you and deepens your relationship with them, compelling them to come back to you again and again. In order to initiate a personalized engagement with your customers, you must understand your customers better than your competition. For this, hotel owners should continuously engage with their customers - providing them with tailor-made discounts and offers, besides information on new launches and expansion in new locations.These elements are absolutely key to building your loyalty program. To rise above these challenges, you have to stay on top of mind of customers at all times. Other areas of concern for hotels include changing guest expectations owing to the rising millennial population, and irregular cash flows because of unsold inventory during off-season. Covid-19 spelled a setback for many hotels and the constant rise of hotel aggregators threatens to take away customers. This project helps to display and generate the rooms and customer’s. Here, at first the user has to pass through login system to get access, then the user can view rooms and customer information, add update customer’s information and maintain bills. However, the industry is not without its challenges. This project Hotel Management System V.1 using C language and MSSQL As the Database. In fact, direct spending on leisure travel by domestic and international travelers totaled $792.4 billion in 2019. The hotel industry is a fast-growing sector thanks to increasing global disposable incomes. Customer engagement as the engine for growth
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